Shipping policy

Shipping Policy – Izoki

Last updated: August 10, 2025

Thank you for shopping with Izoki. This Shipping Policy explains how and when your order will be shipped, the costs involved, and other important information regarding delivery.

Processing Time

  • All orders are processed within 2–5 business days after receiving your order confirmation email.

  • You will receive another notification when your order has shipped.

  • Processing times may be extended during peak seasons or due to high demand.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times:

Destination Estimated Delivery Time
USA 5–12 business days
Europe 7–15 business days
International 10–20 business days

These estimates exclude our processing time and may vary depending on the shipping carrier.

Shipping Carriers

We work with trusted global carriers such as USPS, DHL, FedEx, and local postal services to deliver your orders quickly and securely.

Order Tracking

Once your order has shipped, you will receive an email notification with a tracking number you can use to check its status. Please allow up to 48 hours for tracking information to become available.

Customs, Duties & Taxes

Izoki is not responsible for any customs fees, import duties, or taxes that may apply to your order. All charges imposed during or after shipping are the customer’s responsibility.

Shipping Restrictions

  • We currently ship to most countries worldwide.

  • Some products may have shipping restrictions due to local laws or carrier limitations.

Lost, Damaged, or Delayed Packages

If your order is lost or damaged during shipping, please contact us immediately at izokiofficial@gmail.com with your order number and proof (e.g., photos of the damaged package).
We will work with the carrier to resolve the issue as quickly as possible.

Returns & Exchanges

For information on returns and exchanges, please refer to our Return and Refund Policy.

📩 Contact Us
If you have any questions regarding shipping, contact us at:
Email: izokiofficial@gmail.com
Address: 3280 Patterson Rd lot 4, Haines City, FL, 33844, US